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Help Desk Technician II

Company: VirtualVocations
Location: Orange
Posted on: October 8, 2024

Job Description:

A company is looking for a Sr. Help Desk Technician/Auditor & Documentation.



Key Responsibilities

Conduct internal IT-specific audits and create/modify IT documentation
Provide technical support for end users primarily via phone, remote access, or email
Manage user endpoints, software licenses, and maintain end-user operating systems and applications


Required Qualifications

BS/BA in IT, CS, or a similar field
Certifications such as A+, VCP, or MCSE
Proficient in Microsoft products, especially Excel and Word
Time management and project management skills
Security-minded and process-oriented approach

Keywords: VirtualVocations, Hawthorne , Help Desk Technician II, Professions , Orange, California

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